At ABP Team, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our Products, creating an account, or contacting our support team. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

Last updated: 20 October 2026

1. Who We Are

Our website is ABP Team.

ABP Team is operated as an independent online software business (Individual / Sole Trader). Throughout this Privacy Policy, references to "we", "us", or "our" refer to ABP Team.

For privacy-related questions, requests, or concerns, please contact us at support@abp-team.com.

2. Information We Collect

Depending on how you interact with our website and Products, we may collect the following categories of information:

• Account information: your name, email address, username, account credentials, and other information required to create and manage your account.
• Order information: your name, email address, billing information, order details, purchased Products, license information, and transaction-related information.
• Payment information: payment transactions are processed by third-party payment providers. We do not intentionally store complete credit or debit card numbers on our own servers.
• License and product information: license keys, activation information, website or domain information associated with license activation, update requests, and product usage information necessary to provide licensing, updates, and support services.
• Support information: information you provide when contacting us by email, support forms, or other support channels, including information about your WordPress environment when required to troubleshoot a Product.
• Technical information: IP address, browser type, operating system, device information, referring URL, approximate location derived from IP address, and other technical information collected through our website or security tools.
• Usage information: pages viewed, links clicked, session information, and other information about how you interact with our website.
• Cookies and similar technologies: information collected through cookies, pixels, local storage, analytics tools, and similar technologies.
• Communication information: information contained in messages, comments, contact forms, or other communications you send to us.

3. Information Collected Through Paddle

When you purchase a Product through Paddle, Paddle.com acts as the Merchant of Record for the transaction.

Paddle may collect personal and transaction information such as your name, email address, billing information, location, payment information, transaction details, and information required for payment processing, fraud prevention, tax compliance, and order fulfilment.

Paddle may provide certain buyer information to us where necessary for legitimate business purposes such as order fulfilment, Product delivery, license activation, software updates, technical support, fraud prevention, and customer service.

We use information received from Paddle only for purposes permitted by applicable law and the terms governing our relationship with Paddle.

For more information about how Paddle processes personal data, please review Paddle's Privacy Policy.

4. How We Use Your Information

We may use personal information for the following purposes:

• to create and manage your account;
• to process and fulfil your orders;
• to provide Product downloads and license keys;
• to activate and manage Product licenses;
• to provide software updates and technical support;
• to communicate with you about purchases, licenses, support requests, and important service information;
• to maintain and improve our website, Products, and Services;
• to detect, investigate, and prevent fraud, abuse, security incidents, and unauthorized access;
• to comply with legal, tax, accounting, regulatory, and other applicable obligations;
• to establish, exercise, or defend legal claims where necessary;
• to send marketing communications where you have provided the required consent or where otherwise permitted by applicable law.

5. Legal Bases for Processing

Where applicable data-protection law requires a legal basis for processing personal information, we may rely on one or more of the following:

• Contract: processing necessary to provide Products, fulfil orders, manage licenses, or provide Services you have requested.
• Legitimate interests: processing necessary to operate and secure our business, provide Product support, prevent fraud, improve our Services, and protect our legal rights, where those interests are not overridden by your rights.
• Consent: processing where you have provided consent, including certain marketing or optional cookie activities.
• Legal obligations: processing necessary to comply with applicable laws, regulations, tax requirements, accounting requirements, or lawful requests.

The applicable legal basis may vary depending on your location, the type of information involved, and the purpose of processing.

6. Cookies and Analytics

Our website may use cookies and similar technologies to provide essential website functionality, maintain shopping cart and checkout functionality, remember preferences, improve security, and understand website traffic.

We may use analytics services, such as Google Analytics or similar services, to understand how visitors use our website and to improve our Products and Services.

Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.

You can control or disable cookies through your browser settings. Disabling certain cookies may cause some website features to stop working correctly.

7. Who We Share Your Information With

We do not sell your personal information.

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our Products and Services, including:

• Paddle: payment processing, Merchant of Record services, billing, subscription management, transaction support, fraud prevention, and related services;
• Hosting and infrastructure providers: hosting our website, databases, files, and related infrastructure;
• Email and communication providers: delivering transactional emails, support communications, and other authorized communications;
• Analytics and security providers: website analytics, performance monitoring, security, fraud prevention, and abuse detection;
• Professional advisers: accountants, lawyers, auditors, or other professional advisers where reasonably necessary;
• Authorities and legal parties: where disclosure is required by law, legal process, court order, or necessary to protect our rights, users, or property.

Third-party providers may process information according to their own privacy policies and contractual obligations.

8. International Data Transfers

Some of our service providers may process personal information in countries outside your country of residence.

Where applicable data-protection laws require safeguards for international transfers, we will take reasonable steps to use appropriate legal and technical safeguards for such transfers.

Third-party providers, including Paddle and other service providers, may process information internationally in accordance with their own privacy policies and applicable data-protection requirements.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing Products and Services, maintaining accounts and license records, resolving disputes, preventing fraud, and complying with legal, tax, accounting, and regulatory obligations.

Different types of information may be retained for different periods depending on the purpose for me the information was collected and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and technical requirements.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information where legally applicable;
• request restriction of certain processing;
• object to certain processing;
• request portability of certain information;
• withdraw consent where processing is based on consent;
• lodge a complaint with a competent data-protection authority where applicable.

To exercise an applicable privacy right, contact us at support@abp-team.com.

We may need to verify your identity before completing certain requests. Some information may need to be retained where we are legally required or permitted to do so.

11. Marketing Communications

We may send transactional and service-related communications that are necessary to provide your purchased Products or Services.

Where required by applicable law, we will obtain your consent before sending optional marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the relevant communication or by contacting us.

12. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of personal information.

If we become aware of a data breach that requires notification under applicable law, we will take appropriate steps to investigate and provide notifications where legally required.

13. Third-Party Services and Links

Our website and Products may contain links to or integrations with third-party websites, plugins, services, APIs, payment providers, analytics platforms, and other technologies.

We are not responsible for the privacy practices, security, content, or policies of third-party services that we do not control.

We encourage you to review the privacy policies and terms of any third-party service before providing personal information to them.

14. Children's Privacy

Our Products and Services are intended for business and professional use and are not directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

15. Account and Data Deletion

You may request deletion of your account or personal information by contacting us at support@abp-team.com.

Deletion requests may be subject to applicable legal, tax, accounting, security, fraud-prevention, dispute-resolution, or contractual requirements. We may therefore retain certain information where we are legally required or reasonably permitted to do so.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Products, Services, data-processing practices, third-party providers, or applicable legal requirements.

The latest version will be published on this page with a revised “Last updated” date.

Where required by applicable law, we will provide additional notice of material changes.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

Email: support@abp-team.com