📘 ABP Transport Booking — Documentation v1.0.4

🆓 Step 1 — Install the Free Plugin (from WordPress.org)

Pick one method. The easiest way is to install directly from the WordPress repository:

1. Go to Plugins → Add New Plugin in the admin dashboard.
2. Type "ABP Transport Booking" in the search box and press Enter.
3. Click Install Now on the ABP Transport Booking plugin card.
4. Click Activate when the installation finishes.

📦 Step 2 — Install by Uploading a ZIP (for free or PRO)

If you have the ZIP file locally (downloaded from your account on abp-team.com), use the upload method instead:

1. Go to Plugins → Add New Plugin.
2. Click the Upload Plugin button at the top.
3. Choose the .zip file and click Install Now.
4. Click Activate Plugin to make it live.

⭐ Step 3 — Install & Activate PRO (only if you own a license)

The PRO plugin does not work alone — it needs the free plugin and WooCommerce to be active first. Follow this exact order:

1. Make sure WooCommerce and ABP Transport Booking (free) are installed and active.
2. Upload and activate the abp-transport-booking-pro.zip file using the upload method in the previous step.
3. Open the new ABP Transport Booking menu in the admin sidebar → go to the License tab.
4. Paste your license key (sent to your e-mail / visible in your account) and click Activate License. Wait for the status to show Active.
5. If the plugin asks to install the ABP PDF Tools (needed for PDF tickets), click Install and wait for it to finish.

🔧 Step 4 — First-time Setup (same for free & PRO)

After the plugins are active, configure them in this order so everything has the data it needs:

1. Go to ABP Transport Booking → Configuration and set the transport label, store name and general settings.
2. Go to Global Data → Dates and set the global date format, buffer and advance-booking window.
3. Create reusable Stops / Locations (Global Data) — boarding and drop-off points.
4. Create Ticket types and/or Seat plans under Ticket/Seat Plan that the transports will reuse.
5. Open Lists → Add New to create your first transport.
6. Inside the transport editor fill in General → Route → Price → Date → Time → Ticket in order (the tabs run left to right).
7. Publish the transport and place a test booking through the WooCommerce checkout to confirm tickets and seats work.
8. (PRO) Return to Configuration → PDF to set the ticket logo, colors and download permissions.

The cards below group every feature of the plugin. Overarching capabilities such as the all-in-one transport booking dashboard and the transport management system apply across the whole plugin, while additional capabilities — marked PRO — are available in the paid version.

Its flexible configuration system makes it suitable for both simple and advanced passenger transport services. Common use cases include:

• 🚌 Bus ticket booking
• ⛴️ Ferry ticket booking
• 🚢 Launch ticket booking
• 🚐 Shuttle service booking
• 🚍 Coach & minibus booking
• 🚕 Van & passenger transport booking
• ✈️ Airport transfer booking
• 🏙️ Local passenger transport
• 🌍 Intercity transport booking
• 🏖️ Tourist transportation
• 🎪 Event transportation
• 🏢 Corporate transportation
• 🎓 School & college transportation
• 👥 Group travel transportation
• 🔄 Scheduled return trip services
• 🚏 Multi-stop passenger transportation
• 🎫 Multi-ticket type transport services
• 🪑 Seat-based passenger reservation services

📊 Menu overview

The menu bar shown at the top of the ABP Transport Booking admin page contains the following tabs:

🌐 Global Data sub-menu

Under Global Data the following sub-tabs are available (some appear only when the related feature switch is ON):

• Dates — global date format, buffer and advance-booking window
• 💰 Additional Services — reusable additional services
• 📋 Client Form — reusable passenger information form fields
• ✂️ Global Discount PRO — seasonal and early-bird discounts site-wide
• 💰 Partial Payment PRO — site-wide deposit / balance-due settings
• Stops / Locations — reusable boarding and drop-off stops
• Transport Type / Category — reusable transport categories
• 🏢 Organizer — reusable transport organizers / operators
• 🏷️ Brands — reusable transport brands
• 🔗 Features Library — reusable transport features
• 📚 Resources — global FAQs and Terms & Conditions

⚙️ Configuration sub-menu

Under Configuration the following sub-tabs are available:

• Configuration — general transport labels and store settings
• ON/OFF — enable or disable individual plugin features
• Slider — featured transport slider settings
• Contact Information — company details shown on bookings
• CSS Property — custom CSS colors and fonts
• PDF PRO — PDF ticket and invoice settings
• Order Lists PDF PRO — PDF export of the order list
• Order Lists CSV PRO — CSV export of the order list
• E-Mail PRO — booking e-mail notifications with PDF attachments

⚡ Quick Actions

The Quick Actions card on the Dashboard–page gives fast access to commonly used screens in one click:

• Manage Transport — open the transport lists
• Orders — view and filter bookings
• Ticket/Seat Plan — design seat layouts
• Global Data — routes, dates and more
• Configuration — plugin settings
• ON/OFF Configuration — enable and disable features
• Global Date — manage global dates
• Additional Services, Client Form, Stops Configuration — feature-dependent shortcuts
• Partial Payment, Global Discount, Cancel Request — PRO shortcuts

👋 Welcome Banner

The top hero section greets the logged-in admin by name, shows today's date and summarizes what is happening with the transport booking business today. Two quick buttons are always available:

• ＋ Add New — opens the WordPress post editor to create a new transport.
• Orders — jumps straight to the admin Order List.

🔢 Key Performance Cards

Five clickable stat cards summarize the whole business. Each card opens the matching admin screen when clicked:

🛣️ Today Trips

The main column lists today's journeys. Each journey row shows the transport, route, journey date and time, an Up/Return badge, and a Journey Started badge once the trip begins. Availability is shown with Sold, Available, Total and Reserved counts.

Clicking a journey opens a popup with the journey details: a live Seat Map (for seat–plan transports) or a Ticket Type Breakdown (for ticket–only transports), plus the list of bookings for that journey.

🧾 Recent Orders

The Recent Orders card shows the latest bookings with two view tabs — Last 10 Orders and Today's Orders — and an All Orders link that opens the full Order List.

⚡ Quick Actions (side panel)

The sidebar gives one-click shortcuts to the most commonly used screens:

• ON/OFF Configuration — enable or disable plugin features.
• Global Date — manage global dates.
• Additional Services and Client Form — shown only when the related feature switch is enabled.
• Stops Configuration — manage stops / locations.
• PRO — Partial Payment, Global Discount and Cancel Request shortcuts appear when the related PRO features are active.

🖥️ System Status & Content Breakdown

The sidebar also shows a System Status card with the current plugin, WordPress, PHP and WooCommerce versions, and a Content Breakdown card with quick counts of your content by type. With PRO installed, a license status card is added to the sidebar as well.

📋 Overview

Every transport is displayed with its key details — route, schedule, capacity, booking status, and other essential information — so you can manage your fleet quickly and efficiently. From this page you can also navigate to the Transport Details Page, where all transport-related settings are configured in a structured interface.

⚙️ Available Actions

Each transport entry offers the following actions:

📝 The Transport Details Page

After clicking Clone, Edit, or Add New Transport, you are redirected to the Transport Details Page. This is where you fully configure transport information, routes, schedules, ticket types, seat plans, pricing, availability, passenger forms, and other settings before publishing or updating.

🎯 Overview

This section covers all the foundational settings that define a transport's identity and display behavior. You can manage everything from the sales toggle and page template to gallery images and related transports without leaving the Transport Details Page.

📋 Fields and Options

The following fields and controls are available in the General Configuration section:

🎯 Overview

This section lets you control the entire ticketing model for a transport — from the fundamental booking type (seat plan vs. standard ticket) to per-order quantity limits and individual ticket type settings. The options available depend on the ticket configuration type you select.

📋 Fields and Options

The following fields and controls are available in the Ticket Configuration section:

🪑 Seat Plan Configuration

When Seat Plan is selected as the ticket type, additional options become available:

🎟️ Ticket Configuration

When Ticket is selected as the ticket type, the following options become available:

🎯 Overview

Route configuration determines which stops the transport calls at, in what order, and what role each stop plays (boarding, dropping, or both). Travel times are measured in minutes from the first stop, and pickup/drop-off availability is controlled per stop. When return journeys are enabled, a second route can be configured independently.

📋 Fields and Options

The following fields and controls are available in the Route Configuration section:

🔀 Route Actions

The following actions are available for managing routes:

🎯 Overview

Pricing is organized by route direction — forward and return — with individual price rows for every possible boarding-to-dropping stop combination. Additional ticket types (such as Business Class) can be priced independently for the same route combination.

📋 Fields and Options

The following fields are available in the Price Configuration section:

🎯 Overview

The date configuration system offers flexible scheduling for transport operations. You can apply a single set of date rules across all transports through the global configuration, or override those rules on a per-transport basis. Special dates, weekends, and off-date ranges give you fine-grained control over when a transport is available for booking.

🌍 Global Date Configuration

The global date configuration lets you define shared date rules once and apply them to multiple transports. Individual transports can opt in or out.

⚙️ Operational Date Type

When custom date configuration is enabled, you choose how the transport's operating dates are determined:

🚀 Transport Operation Period

Set the date range and recurrence for the transport's operation:

📅 Special Date Configuration

Fine-tune availability with weekends, exception dates, and off-date ranges:

🎯 Overview

Time configuration determines when a transport departs and operates. You can set a single daily schedule or create multiple departure times within a single day. Day-wise schedules let you assign different times to different weekdays, while date-specific overrides handle special occasions. When return journeys are enabled, independent return schedules can be configured.

📅 Day-Wise Operation Time

Day-wise operation time lets you configure different departure schedules for different days of the week.

• Select the days on which the transport operates.
• Add multiple operation times for each selected day.
• Use different departure schedules for different weekdays.
• Only the configured times for the selected day will be available to passengers.

📆 Date-Wise Operation Time

Date-wise operation time lets you define custom departure times for specific dates, overriding the regular day-wise or default schedule.

• Select a specific operating date.
• Add one or multiple operation times for the selected date.
• Override the regular day-wise or default operation time for that date.
• Ideal for special schedules, holidays, events, or temporary schedule changes.

🔄 Return Operation Time

When return journey support is enabled, separate operation times can be configured for the return route.

• Add one or multiple return departure times.
• Configure Return Day-Wise Time for different weekdays.
• Configure Return Date-Wise Time for specific dates.
• Use different schedules for forward and return journeys.

⚙️ Operation Time Rules

The following rules apply to all time configurations:

• At least one operation time is required for the transport.
• Multiple operation times can be added for the same transport and day.
• Day-wise schedules are applied according to the selected weekday.
• Date-wise schedules override the regular day-wise or default operation time for specific dates.
• If no date-wise schedule is configured for a given date, the regular day-wise or default operation time is used.

🌍 Global Additional Services

From the Global Configuration panel you create a reusable library of additional services that can be imported into any transport. Each service is defined once here and shared across multiple transports.

• Create reusable additional services for transport bookings.
• Define a service name, icon/image, quantity, price, maximum quantity, and description.
• Set whether an additional service is returnable or non-returnable.
• Maintain a centralized service list that any transport can pull from.

🚌 Transport-Level Configuration

Each transport can have its own set of additional services based on what is available for that particular route or vehicle. You can import from the global list or add services from scratch.

• Enable or disable additional services for the transport.
• Import services directly from the global configuration.
• Add new custom services specific to the transport.
• Modify imported or custom services according to transport requirements.
• Remove services that are not available for the selected transport.

⚙️ Service Configuration Options

Each additional service supports the following fields:

🔄 Import & Flexibility System

The import system keeps your service definitions in sync while allowing transport-level customization.

• Import reusable services from the global configuration.
• Edit imported services to match transport-specific requirements.
• Combine global and transport-specific services in a single list.
• Add custom services without modifying the global service library.

🚀 Common Transport Services

Typical additional services offered by transport operators include:

• Extra Luggage
• Additional Baggage
• Priority Boarding
• Meal or Food Service
• Wi-Fi Access
• Bicycle or Sports Equipment
• Special Passenger Assistance
• Other Optional Transport Services

🌍 Global Client Forms

From the Global Configuration panel you create a reusable set of client form fields that can be applied across multiple transports, ensuring consistent passenger data collection.

• Create reusable passenger information fields.
• Define standard fields such as First Name, Last Name, Email, Phone, Gender, Date of Birth, and other required information.
• Enable or disable individual fields.
• Maintain a consistent passenger information structure across transports.

🚌 Transport-Level Client Forms

Each transport can use the global client form or have its own customized form configuration tailored to that transport's requirements.

• Enable or disable the Client Form for the transport.
• Import fields from the Global Client Form configuration.
• Add custom fields specific to the transport.
• Modify imported fields according to transport requirements.
• Remove fields that are not required for the selected transport.

👤 Same Attendee Configuration

When a single passenger is purchasing multiple tickets, the Same Attendee option streamlines data entry.

• Enable Same Attendee when the same passenger information should be used for multiple tickets.
• Disable it when separate passenger information is required for each ticket.
• This option simplifies passenger information collection when multiple tickets belong to the same attendee.

⚙️ Form Field Configuration

Each form field supports the following settings:

🔄 Import & Customization System

Import the global form with one click, then customize it per transport without affecting the shared configuration.

• Import the Global Client Form with one click.
• Edit imported fields according to the transport requirements.
• Combine global and custom passenger information fields.
• Add new fields without changing the global configuration.
• Remove unnecessary fields from the transport-level form.

🌤️ Seasonal Discount

Seasonal discounts apply reduced pricing during specific date ranges — for example, holiday periods or off-peak seasons. You can define one or more seasonal periods per transport.

• Enable or disable Seasonal Discount for the transport.
• Define a start and end date for each seasonal discount period.
• Set the discount percentage for each seasonal date range.
• Add multiple seasonal date ranges when different periods require different discounts.
• Apply seasonal discounts specifically to the selected transport.

🐦 Early Bird Discount

Early Bird discounts reward passengers who book in advance. You define the qualifying booking window and the corresponding discount percentage.

• Enable or disable Early Bird Discount for the transport.
• Define a start and end date for each Early Bird discount period.
• Set the discount percentage for each Early Bird date range.
• Add multiple Early Bird date ranges when needed.
• Provide advance-booking discounts for eligible booking periods.

📅 Flexible Discount Periods

Both discount types support independent, overlapping, or sequential date ranges.

• Configure different discount percentages for different date ranges.
• Add multiple Seasonal Discount periods.
• Add multiple Early Bird Discount periods.
• Manage each discount period independently.

⚙️ Smart Discount Control

Transport-level settings give you granular control, with global settings available as a fallback.

• Disable Seasonal Discount to exclude the transport from seasonal pricing.
• Disable Early Bird Discount to exclude the transport from early bird pricing.
• Transport-level discount settings override global defaults when configured.
• Global discount settings apply when no transport-level discount is configured, if enabled.

Partial Payment is a site-wide PRO feature. The individual transport settings below either define a custom deposit for that transport or fall back to the global Partial Payment configuration when no transport-specific values are set.

🔀 Enable Partial Payment for the Transport

🧮 Partial Payment Type & Value

When the switch is ON, the deposit calculation is defined by a type and a value:

• Partial Payment Type — choose Percentage (%) of Total or Fixed Amount.
• Partial Payment Value — enter the deposit value: 50 means 50% of the total for a percentage, or 500 means a fixed 500 currency-unit deposit.
• The deposit is never larger than the line total, and the remaining balance is shown to the customer.

🌐 Global Fallback

If the transport switch is ON but no valid type/value is saved for the transport, the global Partial Payment configuration set under Global Data → Partial Payment is used automatically. If neither a transport-level nor a global value is available, the full amount is charged.

🛒 At Checkout

For eligible transports, customers see a Payment Option block at checkout where they can choose to pay the full amount now or the partial amount (deposit) now. When the partial option is selected, the balance is subtracted from the cart and shown as a Partial Payment : Balance Due Later fee.

💰 Tax Configuration

Tax calculation for transport bookings is handled entirely through WooCommerce. You control whether tax applies by enabling or disabling WooCommerce Tax in your store settings.

• When WooCommerce Tax is enabled, taxes are automatically calculated and applied according to your configured WooCommerce tax rules and product settings.
• When WooCommerce Tax is disabled, no tax is calculated or displayed for transport bookings.

❓ FAQ Configuration

The FAQ system lets you display frequently asked questions and answers for each transport. You can define FAQs globally and import them into individual transports, or build transport-specific FAQ lists.

🌍 Global FAQ

From the Global Configuration panel you create and manage a standard set of FAQs that can be reused across transports.

• Define global questions and answers.
• Enable or disable the FAQ section globally.
• Maintain a consistent FAQ structure across transports.

🚍 Custom Transport-Level FAQ

Each individual transport can also have its own custom FAQ configuration, independent of the global set.

• Import FAQs from the global configuration.
• Add new FAQs specific to a transport.
• Modify imported questions and answers.
• Remove or reorder FAQs according to transport requirements.

🔄 FAQ Import & Customization

• One-click import from global FAQs.
• Fully editable after import.
• Combine global and custom FAQs when needed.
• Control FAQ order and visibility per transport.

📄 Terms & Conditions Configuration

The Terms & Conditions system lets you define the policies that passengers must review and accept before completing a transport booking. Like FAQs, terms can be managed globally or per transport.

🌍 Global Terms & Conditions

From the Global Configuration panel you create and manage standard Terms & Conditions that can be reused across transports.

• Define global Terms & Conditions content.
• Enable or disable terms acceptance globally.
• Maintain consistent booking policies across transports.

🚍 Custom Transport-Level Terms

Each individual transport can have its own custom Terms & Conditions configuration when the global terms are not sufficient.

• Import Terms & Conditions from the global configuration.
• Add custom terms specific to a transport.
• Modify imported terms when required.
• Replace or customize terms according to transport requirements.

🔄 Terms Import & Customization

• One-click import from global Terms & Conditions.
• Fully editable after import.
• Combine global and custom terms when required.
• Control visibility and acceptance requirements per transport.

🔎 Advanced Order Filtering

A powerful filtering system lets you narrow down bookings by transport, journey, route, and order date.

📊 Booking Status Tabs

Separate status tabs let you view bookings according to their current booking and payment status.

🎫 Booking & Ticket Information

Each order row displays key booking details at a glance.

• Transport — the transport associated with the booking.
• Journey Route — boarding and dropping points with journey date and time.
• Ticket Info — selected ticket types, quantities, and ticket prices.
• Additional Info — additional services or other booking-related information.

💰 Order & Payment Information

Financial details for each booking are displayed alongside the order.

• Price — the base ticket or order price.
• Additional — additional service charges.
• Total — the final booking amount.
• Payment Method — the payment method used for the booking.
• Status — the current order status.

👤 Customer & Billing Information

Customer details are linked directly to each order for quick reference.

• View customer billing name and email information.
• Access billing details associated with each booking.
• Review passenger and booking information from the order list.

📋 Order Management

From the centralized order table you can review, track, and manage every booking.

• View complete transport booking information from the centralized order table.
• Track booking and payment status quickly.
• Review journey route, ticket, passenger, and pricing information.
• Access detailed order information when required.
• Delete an order when it is no longer required.

📊 Order Summary

The order list provides a running total of the displayed booking amounts.

• Ticket prices, additional service charges, and final totals are summarized.
• Helps administrators quickly understand the total value of the filtered bookings.

✏️ Order Actions (PRO)

Every booking row has a set of quick-action buttons so common tasks — viewing the ticket, resending the notification, or editing the booking — can be done without leaving the list.

✏️ Edit Booking Popup (PRO)

Clicking the ✏️ edit button opens the Edit Booking popup with the booking prefilled. All prices, seat availability and limits are computed with the exact same logic the customer checkout uses, so what you see in the popup is always accurate.

• Transport — switch the booking to any other transport (with its ticket / seat-plan type clearly labelled).
• Route — pick any boarding → dropping pair for the selected transport, forward or return direction.
• Journey Date — choose another schedule date for the journey.
• Departure Time — keeps the resolved start / journey times and total travel duration in sync.
• Pick Up / Drop Off — change the boarding and destination stops.
• Stock — for ticket-type transports, set the quantity per ticket type; for seat-plan transports, click the interactive seat grid (Available / Selected / Sold legend with per-type prices).
• Passengers — edit the passenger details captured by the configured client form (when enabled).
• Additional Services — add or remove extra services with their live remaining counts.
• Billing & Order Status — name, e-mail, phone and address, plus the WooCommerce order status.
• Price Summary — line-by-line totals recalculated instantly; a note clarifies that the WooCommerce order total itself is not recomputed.

✅ Live availability & validation

Before a change can be saved, the popup re-checks everything the checkout would:

• Seats / tickets already sold or held are excluded — with the booking's own stock subtracted first, so an unchanged booking never blocks itself.
• Additional service quantities are validated against their remaining counts.
• Routes, journey dates and departure times are validated against the transport schedule.
• The transport seat type (seat-plan vs. ticket) cannot be changed on an existing booking — the popup warns and the save is blocked.

🔑 Licence-based updates (PRO)

With an active licence the PRO plugin receives automatic update checks from the abp-team.com update server. New versions appear on the standard Plugins → Installed Plugins and Dashboard → Updates screens just like any other plugin — no manual download is required.

🎫 Ticket Type Management

Define reusable ticket types that can be shared across multiple transports and seat plans.

• Create and manage dynamic ticket types for use across transports.
• Define ticket names, icons, colors, and ticket prefixes.
• Use different ticket types such as Ticket, VIP, Business Class, Special, Couple, Female, Adult, Child, and Economy.
• Reuse the same ticket types across multiple seat plans and transports.
• Configure ticket types according to your transport booking requirements.

🎨 Decor Item Management

Decor items represent non-seat elements of the transport layout — doors, aisles, windows, and so on.

• Create and manage decorative items for seat plan layouts.
• Use items such as Driver Seat, Door Entry, Stairs, Aisle/Walkway, Window, Engine Box, Toilet, Luggage Rack, Food/Snacks, and Emergency Exit.
• Arrange decorative elements to represent the actual transport layout.
• Use decor items for visual organization without treating them as passenger seats.

💺 Reusable Seat Plans

Create a seat layout once and assign it to multiple transports. This reduces repetitive work when the same seating arrangement is shared by different vehicles.

• Create and manage multiple reusable seat plans.
• Assign a seat plan to multiple transports.
• Automatically calculate the total number of available seats.
• Automatically identify and count assigned ticket types.
• View seat type quantities directly from the seat plan list.
• Duplicate or manage existing seat plans when needed.

⚙️ Seat Plan Layout Configuration

Fine-tune the visual layout of each seat plan to match the physical transport structure.

• Define the number of rows and columns for the seat layout.
• Configure the seat plan background image or background color.
• Set individual cell width, height, gap, and radius.
• Add or remove rows and columns according to the required layout.
• Create complex layouts using multiple cells for selected elements.
• Arrange seats and decorative items according to the actual transport structure.

🪑 Seat Type Assignment

Assign ticket types to individual cells in the layout and let the system handle seat numbering.

• Select a ticket type and assign it to available seat cells.
• Automatically assign seat numbers according to the selected ticket type.
• Manage different passenger seat categories within the same seat plan.
• View ticket-type-wise seat quantities while designing the layout.
• Select and modify individual seats or multiple cells when required.

🖱️ Interactive Seat Plan Editor

The visual editor provides drag-and-drop and multi-select controls for building layouts efficiently.

• Drag cells to change their position.
• Drag-select multiple cells for easier layout management.
• Double-click to edit row/column span settings.
• Ctrl + Click to select a particular item or range.
• Shift + Click to select any range of cells.
• Use the editor to build customized seating and transport layouts.

🔢 Automatic Seat Numbering

Seat numbers are generated automatically when you assign ticket types, keeping numbering organized across the plan.

• Automatically generate seat numbers when assigning ticket types.
• Maintain ticket-type-specific seat numbering.
• Keep seat numbering organized across the complete seat plan.

📊 Seat Plan Information

The seat plan list provides a summary of each plan's configuration.

• View total seats for each reusable seat plan.
• View ticket-type-wise seat quantities.
• View seat plan dimensions and cell configuration.
• Manage multiple seat plans from a centralized list.

🎯 Overview

Using the same booking experience available on the frontend, administrators can select a transport, choose pickup and return dates and times, configure booking details, and generate an order within a few clicks — no online payment required.

⚙️ Key Capabilities

• Create transport orders directly from the admin dashboard.
• No online payment is required to create an order.
• Select any available transport item or listing with ease.
• Use the same date, time, and availability selection system available on the frontend.
• Add custom customer information, including name, email, phone number, and billing details.
• Send booking notifications to any custom email address during order creation.
• Perfect for manual bookings, corporate reservations, and offline transport management.
• Quickly create and manage orders without leaving the dashboard.

The Cancel Requests menu tab appears in the main admin menu (between Add Order and Global Data) only when Transport Booking Pro is active. The menu label shows the number of pending requests in a badge.

📋 What the Page Shows

The list contains bookings that have a pending cancellation request from a customer. Each row shows:

• Action — Approve (✔) and Reject (✖) buttons.
• Order / Date — order number and creation date.
• Transport — transport name and journey start time.
• From – To — route direction of the booking.
• Ticket Info, Total and booking Status.
• Requested By / At — which customer sent the request and when.

✔️ Approve / ✖️ Reject

Only administrators can approve or reject requests. When there are no pending requests, the page shows a "no orders found" notice.

⚙️ Cancel Request Setting

The Cancel Request Setting button (top-right) opens a popup to configure how long before the journey starts a customer can still send a request — in Hours or Days (e.g. 24 hours). The customer sees the Request Cancellation button on their My Account booking only while the journey begins more than this limit away.

🔗 How Requests Arrive Here

Customers send cancellation requests from their My Account → Transport Bookings page (PRO). The whole flow is admin-approved:

• The booking is flagged Cancel Request Pending for the customer until the admin decides.
• The booking row in the admin Order List and here in Cancel Requests shows a Cancel Requested badge while pending.
• Until the admin acts, the request stays in this list — the customer cannot send another request in the meantime.

Global configuration helps maintain consistent data across transports while reducing repetitive setup and simplifying the management of routes, schedules, tickets, passengers, services, and other booking-related information.

🌍 Centralized Global Configuration

• Manage commonly used transport booking data from one centralized location
• Create reusable configurations for multiple transports
• Reduce repetitive data entry and configuration work
• Maintain consistent information throughout the booking system

⚙️ Available Global Data

🔄 Reusable Configuration

Global data can be reused when configuring individual transports, allowing you to quickly apply previously configured information instead of creating the same data repeatedly.

• Configure data once and reuse it across multiple transports
• Import or apply global settings where supported
• Customize transport-level settings when specific requirements are needed
• Keep commonly used booking data organized and easy to manage

🚀 Benefits

• Saves time during transport configuration
• Reduces duplicate data entry
• Keeps common booking information consistent
• Makes large transport booking systems easier to manage
• Provides a structured foundation for transport-specific configuration

⚙️ Date & Time Settings

🗓️ Operational Date Configuration

🚫 Special On/Off Dates

Configure exceptions to the regular operational schedule. A date configured as a Special On Date remains active even if it falls within an off-date range or on a weekend.

💾 Saving the Configuration

Click Save Date Configuration to persist all global date settings and apply the configured operational schedule.

Additional services let customers add optional extras — such as equipment rental or supplementary products — to their booking. Stock levels are applied per transport post: an empty quantity means unlimited stock, an empty maximum quantity means no limit, and an empty or zero price means the service is free of charge.

📋 Field Reference

➕ Adding & Saving

1. Add a service — Click Add New Additional Services to create and configure another additional service entry.
2. Save — Click Save Global Additional Services Configuration to persist all configured services and their settings.

The client form collects the information you need from each customer at booking time. Define your fields once in the global form, then import or reference them in individual transport posts to avoid duplicate configuration.

📋 Field Reference

➕ Adding & Saving

1. Add a field — Click Add New Form Item to add another client form field and configure its title, unique ID, field type, options, default value, and required status.
2. Save — Click Save Global Client Form Configuration to persist the configured form and make it available for reuse across transport posts.

You can define multiple date ranges and discount percentages for each discount type. The system first checks transport-level discount pricing; if no transport-specific discount is found, it falls back to the global rules configured here.

🌦️ Seasonal Discount

🐦 Early Bird Discount

⬇️ Discount Priority

The system checks transport-level Seasonal Pricing and Early Bird Pricing first. If no transport-specific discount is configured, the applicable global discount rules are applied.

💾 Saving the Configuration

Click Save Global Discount to persist the configured Seasonal and Early Bird discount settings along with their date ranges.

Partial Payment lets customers pay a deposit at checkout and settle the remaining balance later. The calculation method (percentage or fixed amount) is configured here globally and can be overridden individually for each transport.

🧮 Global Partial Payment Settings

⬇️ Priority & Fallback

The system checks the transport-level Partial Payment settings first. If a transport enables partial payment but has no valid type/value of its own, the applicable global configuration is applied. When no valid value is available at either level, the full amount is charged.

🛒 Checkout Behaviour

• For eligible transports, customers see a Payment Option block at checkout and can choose to pay the full amount now or the partial amount (deposit) now.
• Selecting the partial option subtracts the balance from the cart and adds a Partial Payment : Balance Due Later fee.
• The order stores the full amount, deposit paid, and remaining balance, plus the payment option chosen by the customer.

🏗️ Managing Locations

The location list displays all existing global locations. From this list you can view, edit, or delete locations, and add new ones.

🔍 Location-Based Transport Listing

The [abptb_list] shortcode supports location-based transport filtering. Pass a location ID to display only the transports available at that location.

📋 Managing Transport Types

The category list displays all existing transport types. From this list you can view, edit, or delete categories and create new ones.

• Use the Edit option to update an existing transport type or category.
• Use the Delete option to remove an existing transport type or category.
• Click Add New Transport Type to create a new category.

➕ Adding a New Transport Type

1. Enter the name — Provide a Transport Type Name for the new category.
2. Set a slug (optional) — Add a Transport Type Slug, or leave it blank to generate one automatically from the name.
3. Add a description (optional) — Enter a Transport Type Description to provide additional information about the category.
4. Save — Click Save Transport Type to persist the new category.

📋 Managing Organizers

The organizer list displays all existing organizers. From this list you can view, edit, or delete organizers and create new ones.

• Use the Edit option to update an existing organizer.
• Use the Delete option to remove an existing organizer.
• Click Add New Organizer to create a new organizer.

➕ Adding a New Organizer

1. Enter the name — Provide an Organizer Name for the new organizer.
2. Set a slug (optional) — Add an Organizer Slug, or leave it blank to generate one automatically from the name.
3. Add a description (optional) — Enter an Organizer Description to provide additional information about the organizer.
4. Save — Click Save Organizer to persist the new organizer.

🎯 Overview

Brands give you a single, reusable library of manufacturers, operators, or service providers that can be linked to any transport. Because brands are managed in one central place, you maintain consistent naming and avoid re-entering the same information for every transport.

🏷️ Managing brands

1. View all brands — The list displays all currently available brands together with their details.
2. Edit a brand — Use the Edit option to update an existing brand.
3. Delete a brand — Use the Delete option to remove an existing brand.
4. Add a new brand — Use the Add New Brand option to create a new brand.
5. Use the shortcode — Use the displayed Shortcode to show transports assigned to a specific brand.

🆕 Adding a new brand

1. Enter the Brand Name — This is the only required field and is used to create the new brand.
2. Add a Brand Slug — An optional slug for the brand; leave it blank to generate one automatically from the name.
3. Add a Brand Description — Optional text providing additional information about the brand.
4. Save the brand — Click Save Brand to store the new brand.

🎯 Overview

Features describe the individual services or attributes a transport provides, such as Wi-Fi, air conditioning, or refreshments. By keeping them in a central library, you can apply the same set of features consistently across your transports instead of re-entering them each time.

🔗 Managing features

1. View all features — The list displays all currently available features together with their details.
2. Edit a feature — Use the Edit option to update an existing feature.
3. Delete a feature — Use the Delete option to remove an existing feature.
4. Add a new feature — Use the Add New Feature option to create a new feature.

🆕 Adding a new feature

1. Enter the Feature Name — The name of the feature you want to create.
2. Add a Feature Value — An optional value for the feature; leave it blank if not required.
3. Save the feature — Click Save Feature to store the new feature.

❓ FAQ Configuration

Define reusable questions and answers once, then use them on any of your transports. Global FAQs keep your support content consistent while still allowing each transport to maintain its own custom FAQ set.

• Define reusable global questions and answers.
• Enable or disable the FAQ system globally.
• Use global FAQs across any transport.
• Import global FAQs into individual transports.
• Maintain a consistent FAQ structure across transports.

🚍 Transport-level FAQ

Each individual transport can use the global FAQ configuration or maintain its own custom FAQ content when different information is required.

• Use global FAQs for the transport.
• Import FAQs from the global configuration.
• Add new FAQs specific to a transport.
• Modify imported questions and answers.
• Remove or reorder FAQs according to transport requirements.

🔄 Import & reuse system

• One-click import from global FAQs.
• Reuse the same global FAQs across multiple transports.
• Fully editable after import.
• Combine global and custom FAQs when needed.
• Control FAQ order and visibility.

⚙️ Smart behavior

• Global FAQs act as a reusable FAQ resource.
• Any transport can use the global FAQ configuration.
• Imported FAQs can be customized independently.
• Changes to imported FAQs do not affect the global configuration.

🚀 Benefits

• Create FAQs once and reuse them across multiple transports.
• Saves time when managing similar transport information.
• Reduces repetitive FAQ configuration.
• Provides flexible FAQ management for different transports.

📄 Terms & Conditions Configuration

Create reusable global booking terms that can be used across any transport. Global Terms & Conditions can be applied directly to transports or imported and customized when transport-specific policies are required.

🌍 Global Terms & Conditions

From the Global Configuration panel, you can create and manage standard Terms & Conditions that can be reused across any transport.

• Define reusable global Terms & Conditions.
• Enable or disable terms acceptance globally.
• Use global terms across multiple transports.
• Maintain consistent booking policies across transports.

🚍 Transport-level terms

Each individual transport can use the global Terms & Conditions or configure its own custom terms when specific policies are required.

• Use global Terms & Conditions for the transport.
• Import Terms & Conditions from the global configuration.
• Add custom terms specific to a transport.
• Modify imported terms when required.
• Replace or customize terms according to transport requirements.

🔄 Import & reuse system

• One-click import from global Terms & Conditions.
• Reuse the same global terms across multiple transports.
• Fully editable after import.
• Combine global and custom terms when required.
• Control visibility and acceptance requirements.

⚙️ Smart behavior

• Global terms act as a reusable booking policy resource.
• Any transport can use the global Terms & Conditions.
• Imported terms can be customized independently.
• Changes to imported terms do not affect the global configuration.

🚀 Benefits

• Create booking policies once and reuse them across transports.
• Saves time with reusable global terms.
• Ensures consistent booking policies across transports.
• Allows transport-specific policies when required.
• Improves transparency and booking compliance.

🖥️ The configuration dashboard

After activating Transport Booking and completing the initial setup, you will see the Global Configuration dashboard. From this centralized location you can configure system-wide settings, booking behavior, transport-related options, labels, URLs, and other essential settings at a glance.

⚙️ Options

🏢 Company & Branding

🧾 Order & Post Information

🚌 Journey & Route Information

🎟️ Ticket & Booking Details

💰 Pricing & Payment Information

📜 Terms & Conditions

⚙️ Configuration Behavior

• ON — The selected information will be included in the generated Order Lists PDF.
• OFF — The selected information will be excluded from the generated Order Lists PDF.
• Flexible PDF Output — Enable only the information required for your business to create cleaner, more focused PDF documents.
• Privacy Control — Sensitive information such as billing details, customer information, pricing, and order information can be controlled independently.
• Save Configuration — After changing the required options, click Save Order Lists PDF Configuration to apply the settings.

🧾 Order & Transport Information

🚌 Journey & Route Information

🎟️ Ticket & Booking Details

👤 Customer & Billing Information

💰 Price & Payment Information

⚙️ Configuration Behavior

• ON — The selected field will be included in the generated Order Lists CSV file.
• OFF — The selected field will be excluded from the generated Order Lists CSV file.
• Flexible Export — Enable only the fields required for your operational, reporting, or administrative needs.
• Data Privacy — Disable customer, billing, pricing, or payment-related fields when those details are not required in the exported file.
• Save Configuration — After adjusting the required options, click Save Order Lists CSV Configuration to save and apply your settings.

⚙️ Overview

Transport Booking Pro can send automated emails to customers whenever a booking is placed or its status changes. Each email can include a PDF ticket attachment. The email body supports template shortcodes that are replaced with real booking data at send time. Separate shortcodes are available for the initial email and for re-sent emails.

📝 Settings

🔤 Mail Content Shortcodes

Use the following shortcodes in the Mail Content field to display actual booking data in the customer email. The plugin replaces each shortcode with the corresponding information when the email is sent.

🔁 Re-send Mail Content Shortcodes

Use the same shortcodes in the Re-send Mail Content field to display booking data when an existing booking email or ticket is re-sent. The plugin replaces these shortcodes with the corresponding booking information at re-send time.

🔄 Overview

Transport Booking includes a wide range of features that can be independently enabled or disabled from a single control panel. Disabling a feature hides its fields, settings, and frontend output without affecting other functionality. Every toggle can be re-enabled at any time.

📝 Feature Toggles

🔄 Overview

Transport Booking includes a configurable homepage slider that displays transport images in a carousel format. You can enable or disable the slider, choose a theme, control indicator and showcase visibility, and configure popup options for an enhanced browsing experience.

📝 Slider Settings

🔄 Overview

Transport Booking pulls contact information from this panel to display on the frontend. Fill in each field with your company's current details so customers can reach you directly.

📝 Contact Fields

🎨 Colour Settings

🔤 Typography & Layout

A Transport Bookings menu item is added automatically next to the standard WooCommerce Orders section. The page lists the logged-in customer's bookings newest first, with pagination, using the same booking data the admin Order List uses.

📋 What the Customer Sees

Each booking card shows:

• Transport name and order reference number with creation date.
• Booking status chip (processing, completed, cancelled, and so on).
• Route (from — to), boarding point, dropping point, and approximate journey time.
• Ticket types with quantities and the booking total.
• Seat number and additional services when configured.

👤 Where It Appears

The list is rendered on the WooCommerce account page endpoint /my-account/abptb-bookings/. It shows bookings tied to the customer's account — bookings made while logged in are linked to the customer automatically.

📄 Download Booking PDF (PRO)

For bookings in a booked status (processing / completed), PRO shows a Download Booking PDF button. It downloads the order/invoice PDF for that booking. Customers can only download PDFs for their own bookings — the download is verified against the booking owner before the file is generated.

❌ Request Cancellation (PRO)

A Request Cancellation button is shown for booked journeys that still begin more than the configured time limit away, and that do not already have a pending request.

• Sending a request marks the booking as Cancel Request Pending for the customer.
• The request is stored on the booking record, and the admin is notified via a Cancel Requested badge in the Order List.
• The customer cannot send another request while one is pending, and cannot request cancellation after the configured deadline.

⚙️ Admin-Controlled Settings (PRO)

The entire cancellation flow is controlled by the administrator — there is no direct cancellation:

🛡️ Approving / Rejecting Requests (PRO)

In Transport Booking → Orders, a booking with a pending request shows a Cancel Requested badge with two actions:

Only administrators can approve or reject requests, and both actions are logged on the booking record (by whom and when).

🎯 Overview

Transport Booking Pro runs on a 30-day trial immediately after activation. During the trial every PRO feature, including automated E-mail and PDF tickets, is fully enabled. To keep using the PRO features beyond the trial — and to unlock automatic plugin updates and premium support — you need to activate a valid license key.

🔑 License states

The badge next to the card title shows the current state:

🔑 Activating a license key

1. Buy the license — Purchase Transport Booking Pro from the official abp-team.com store and copy your key from the license section of your account.
2. Open the Dashboard — Go to ABP Transport Booking → Dashboard in the WordPress admin and find the License card in the sidebar.
3. Enter the key — Paste the key (format XXXXXXXX-XXXXXXXX-XXXXXXXX) into the License Key field.
4. Activate — Click Activate License. The plugin contacts the license server and stores the license on your site.
5. Confirm — A confirmation message appears and the card switches to Active, showing the expiry date, activation date and the site the key is locked to.

🔑 Deactivating a license key

1. Open ABP Transport Booking → Dashboard and find the License card in the sidebar.
2. Click Deactivate License. The stored key is removed from this site and the activation slot is freed.
3. The site returns to the trial state (if trial time remains) for continued testing.

⚙️ Fields

✅ Prerequisites for automatic updates

Automatic update checks for Transport Booking Pro are handled by the license subsystem and are only polled while a license is active. To receive new versions reliably:

• Keep a valid, non-expired license active on your live site.
• Make sure your server can reach the license server (HTTPS outbound connections).
• Renew before the expiry date so updates and support are never interrupted.

🔄 Overview

Each shortcode supports a set of parameters for controlling layout, filtering, item count, and frontend display. Parameters can be combined to create customised transport listing and booking pages tailored to your requirements.

🚌 Booking Shortcode

The [abptb-booking] shortcode displays the Transport Booking interface. Use it to create a dedicated booking page where customers can browse available transports and proceed with the booking process. You can show all transports or filter by a specific transport, category, or location.

When a listing shortcode is rendered, ABP Transport Booking also fires the abptb_post_filter action just above the list. That action loads the Frontend Taxonomy Filter Bar (see the Features guide). The bar shows Category, Brand, Organizer and Location dropdowns; each one is shown only when its on/off toggle is enabled in the shortcode defaults, so the visitor sees exactly the filters they are allowed to use. Selecting a value filters the transports on the page.

🔍 Frontend Taxonomy Filter Bar

When a listing shortcode is rendered, ABP Transport Booking also shows a toolbar of filter dropdowns just above the transport list. Each dropdown (Category, Brand, Organizer, Location) can be independently turned on or off.

💡 Tip: set any of these to a value other than "on" (e.g. "" or "off") to hide that filter from the frontend.

📋 Listing Shortcode

The [abptb-post] shortcode displays a transport listing anywhere on your website. It is useful for creating dedicated transport listing pages with different layouts and filtering options. You can display all transports or limit results by transport, category, or location.

🎫 Ticket Retrieval Shortcode

The [abptb-ticket] shortcode lets customers securely retrieve their booking and ticket information using their Order ID or Ticket PIN. Customers can view booking details and download the corresponding ticket as a PDF.

• Retrieve booking information using Order ID.
• Retrieve ticket information using Ticket PIN.
• View customer and booking details.
• Display ticket and journey information.
• Download the ticket as a PDF.
• Provides an easy way for customers to access their ticket after booking.

🖼️ Gallery Shortcode

The [abptb-gallery] shortcode displays transport images in a gallery or slider layout anywhere on your website. You can show images for a specific transport or filter the gallery by category and location.

🛠️ Template Override

To start customising the plugin templates, copy the tb_templates folder from the Transport Booking plugin directory and paste it into your wp-content directory. Once the custom template folder is detected, Transport Booking loads the customised template files instead of the corresponding default plugin templates.

📁 Customise Only the Required Templates

You do not need to keep every template file in the copied folder. Keep only the files you actually want to customise and remove any unnecessary files. This allows the plugin to continue using its default templates for all other sections and makes future template maintenance easier.

🔄 Plugin Updates & Template Overrides

Custom template files are not automatically updated when Transport Booking is updated. If a new plugin version introduces changes to the default templates, compare your overridden files with the latest plugin templates and update your customisations when necessary.

⚠️ Development Requirements

• Basic knowledge of WordPress template structure is recommended.
• Basic PHP and HTML knowledge may be required for template customisation.
• Make changes carefully and test customised templates after plugin updates.
• Always keep a backup of your customised templates before making major changes.

🔤 Translate Transport Booking

Follow these steps to create a translation for your preferred language using Loco Translate:

1. Install Loco Translate — Go to Plugins → Add New, search for Loco Translate, then install and activate the plugin.
2. Open the plugin — Navigate to Loco Translate → Plugins and select Transport Booking.
3. Create a translation — Choose an existing language or click New language to create a translation for your preferred language, then select the appropriate translation location and create the translation file.
4. Sync and translate — Click Sync to load the latest translatable strings from the plugin, translate the required strings, and click Save.

🔄 Updating Translation Strings

When Transport Booking is updated and new translatable strings are added, open the corresponding translation in Loco Translate and click Sync to update the translation catalog. You can then translate any newly added or modified strings and save the changes.

💡 Translation Notes

• Transport Booking uses standard WordPress translation functions and is translation-ready.
• Plugin interface text and other registered translatable strings can be translated through Loco Translate or another compatible translation plugin.
• Dynamic content entered by administrators, such as transport names, route names, ticket names, and custom descriptions, may require separate translation depending on how the content is created and displayed.
• Documentation content is not automatically translated through the plugin's translation files.

🛡️ Keep Your Translations Safe

To prevent translations from being overwritten during plugin updates, avoid storing customised translation files directly inside the plugin's own directory. Use the custom or system-protected translation location provided by Loco Translate whenever possible.